Carry-In & Field Support Services

Experience our simplicity in giving you innovative instant solutions... All you need to do is....walk into one of our Service Centres

REGENERSIS INDIA has over 113 customer walk-in centres that manage service networks for both exclusive brands as well as for multi brands.  Each of these walk-in centers houses a unique mix of Customer-walk-in zone, Repair-facility and most importantly a Customer-friendly service team.

Our customer Walk-In centers are well equipped with:
  1. Customer helpdesk to understand the need of our customers and offer best service solutions be it the In-Warranty or Out-Of-Warranty services.
  2. Repair Lab to quickly offer Breakfix / Repair solutions with L1 & L2 capability.
  3. Trade-In and Trade-Out services for used products to enable Customers / Brands to facilitate Buyback/Exchange of old devices.
  4. Accessories Sales-Zone to help customers to buy Accessories and Add-Ons to their devices.
  5. Pickup and Drop facility.
  6. Inventory and Parts Management team for quick Repair and Replacement.

Regenersis offers both shared as well as brand exclusive Carry-In service networks across the country.  Product brands are offered with highly professional services that help serve its customers which in turn boostthe brand loyalty.

Field Support services:

Every carry-in service center has an engineering team that handles onsite / in-home repairs providing both in-warranty and out-of-warranty break-fix support to its customers. With over 113 locations facilitating direct service center network, REGENERSIS INDIA covers every corner to provide onsite services mapped through these locations.

Field support services include:
  1. Call handling
  2. Onsite break fix for Desktop, Notebook, Server and Networking products.
  3. Installation support
  4. Parts & Products replacement